Refund Policy

Please review our Policy below:

Overview

All quotes are only valid for 30 days

Deposit structure for booking:

A 50% deposit is required to secure your booking.

Remaining 50% is required 7 days prior to your booking/event date.

Changes to Booking: 

Once you make the deposit to secure your booking date, you are free to make any changes until 21 days prior to the event/date. Under 21 days, if you wish to make a change, a $25 fee will be charged. 

Cancellations: (Events and Workshops)

All deposits/ payments made will be FULLY REFUNDED if a cancellation occurs BEFORE 31 days of the booking date. 

However, if:

- Cancellation request is made between 16-31 days prior to booking date -  a 25% fee will be retained

- Cancellation request is made between 8-15 days prior to booking date -  a 50% fee will be retained

- Cancellation request is made between 0-7 days prior to booking date -  100% any deposit or monies paid will be retained (non negotiable)

Additional non-returnable items:

• Gift cards
• Downloadable software products

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at hello@aklarihs.com

Need help?

Contact us at hello@aklarihs.com for questions related to refunds and returns.